Privacy & booking information
We value respectful, transparent communication. Booking requests are enquiries until the ELDA BEAUTY team confirms availability, timing and final prices.
Information you provide
Our enquiry forms request details such as your name, phone, email, preferred treatment, date, time and service location. This information is used to respond to your enquiry or arrange your requested salon or home/hotel service.
How forms work
When authenticated email delivery has been configured, enquiry details are transmitted to the salon's designated email. The web application does not intentionally maintain a customer-booking database. The server uses short-lived anti-spam request limits, and mail providers may retain messages according to their own policies. When automatic delivery is unavailable, you will be asked to contact the salon via your own WhatsApp or email application.
WhatsApp & third parties
When you choose WhatsApp, the website opens WhatsApp with a message prepared from your details. You must choose to send it. WhatsApp, email providers, Google Maps and external social sites operate under their own privacy policies.
Booking and pricing
Displayed times are preferred appointment requests, not live availability. No payment is collected on this site. Quoted service rates, promotions, travel fees and suitability of home/hotel treatments are confirmed by the salon before an appointment is accepted.
Contact
For questions or corrections, contact eldabeautydxb@gmail.com or +971 56 186 0808 .
Cancellation & home-service policy
At least 3 hours before the appointment: No cancellation charge.
Between 1 and 2 hours before the appointment: 50% of the booked service amount.
Up to 1 hour before the appointment: The full booked service amount.
Emergency exceptions: A charge may be waived for an emergency when supporting proof is provided and accepted by the salon.
Important clarification: The salon has not defined the 2–3-hour cancellation window in its written instructions; ask the team for the applicable rule before confirming your appointment.
How charges are handled: If a cancellation charge applies, the salon says it will be added to the customer's next booking. No payment is automatically taken by this website. The final charge and terms should be communicated to the customer before the next booking is accepted.
Home and hotel visits: Dubai and Sharjah only. Transport is AED 1/km with AED 15 extra for Sharjah. The salon will confirm the measured distance, total transport charge, suitability and appointment availability before booking.